- Our Approach
Patient communications, including patient statements and invoices, are an integral part of your healthcare business or practice. The timely receipt of accurate, professional-looking documents increases patient trust by demonstrating your commitment to their well-being and to keeping them informed.
However, as vital as patient communications are, the time and costs associated with processing and delivering them can place an undue burden on practices or billing companies that are running lean on staff or resources.
That’s where MailXstream’s online print-to-mail services come in.
Using your existing business process, MailXstream eliminates the hassle and cost of printing, folding, stuffing and mailing patient correspondence in-house.
After following a simple set-up procedure, documents generated on your desktop can be uploaded in just minutes, and produced, stamped and delivered to the post office the next business day.
MailXstream’s online print-to-mail service lets you process any size print job for routine or business-critical patient communications, using your existing format or layout. You’re in complete control of document composition because we accept your print files exactly as they are. With multiple options for document transmission, MailXstream makes automating your workflow simple and easy.
MailXstream’s compatibility extends to most PDF and postscript files generated on popular computing platforms, including Windows, Macintosh, Linux and Unix.
The relationship between third-party billing services and their healthcare customers is also built on trust–trust that invoices will not only be accurate and professional looking, but that they will be delivered on time, according to the service agreement.
Slow billing means a slow remittance cycle, which negatively affects cash flow and daily sales outstanding–something most billing service customers would find unacceptable. Because of its speed, flexibility and ease of use, MailXstream has become a favorite account-management tool of third-party medical billers.
MailXstream enables third-party services to automate their workflow, often within one or two days, to print client invoices, statements, on-demand letters and notices quickly and accurately — even at high print volumes.
Use the MailXstream online print-to-mail service to affordably market and promote your healthcare business or practice. MailXstream eliminates the time, cost and tedium of manually printing and stuffing envelopes, making it ideal for any size practice that wants to save time and reduce costs, including: general practitioners, specialists, clinics, dental practices, chiropractors, optometrists and other medical service providers. You can prepare and print as many or as few of these practice-building communications as you like:
MailXstream equips your healthcare business or practice to remain compliant by creating and sending mandated patient communications, according to regulatory requirements. Examples include:
Wanted to let you know I sent myself a "test" mailer. Got it this morning. It is freakin' awesome. Thank you so much for designing such a cool system!!!
"MailXstream has reduced the time it takes for us to handle mailings from hours to seconds and the MailXstream Team guided us through the entire process to ensure our system was compatible from day one. Highly Recommended!"
"Our company acquired a new business and we needed to quickly take over their billing operations. The bill production was a manual operation. It occurred monthly and involved two days of merging detail and summary statements by hand for each of 2000 accounts, then folding, stuffing, posting, and mailing. It was a tedious task to say the least! The folks at MailXstream were terrific. I called them asking for help only a week before our next billing cycle, sent them some sample files, and they did the rest. This was not a “run-of-the-mill job”. It involved four separate print streams that needed to be merged together. Lastly, they had to add an in-line newsletter to every package. It was a testament to the flexibility and quickness of the MailXstream system and customer service. On billing day, we uploaded the files and watched the process happen. Our bills were automatically merged, sorted, batched, printed, intelligently machine inserted, and mailed. It was a relief to our staff to eliminate the in-house manual effort."
"For clients who generate their variable length print-to-mail in the form of postscript or PDF, MailXstream gives us a means of offering a quick solution and a short setup. Custom project development and programming processes that we normally use are overkill for such projects, and we're glad to have this alternative available. It's quick and simple for all involved, yet meets all of our own production quality standards for speed, project management communication, production interfaces and even provides integrated customer status notifications. MailXstream operates as our IT arm for these projects and handles all aspects of mail-stream processing and preparation, and then bi-passes our own systems and securely routes production-ready mail-streams to our print and mail facility."
"We use a billing platform that is integrated with Crystal Reports for the generation of all customer billing. We provide many clients with electronic billing services, but there are still some who wish to receive their bills in paper form. MailXstream accepts the same format bills that we publish to our e-billing server and then preps and processes them for print-to-mail. It's simple and effective."