Patient communications, including patient statements and invoices, are an integral part of your healthcare business or practice. The timely receipt of accurate, professional-looking documents increases patient trust by demonstrating your commitment to their well-being and to keeping them informed.

However, as vital as patient communications are, the time and costs associated with processing and delivering them can place an undue burden on practices or billing companies that are running lean on staff or resources.

That’s where MailXstream’s online print-to-mail services come in.

From Desktop to Delivery in One Day or Less

Using your existing business process, MailXstream eliminates the hassle and cost of printing, folding, stuffing and mailing patient correspondence in-house.

After following a simple set-up procedure, documents generated on your desktop can be uploaded in just minutes, and produced, stamped and delivered to the post office the next business day.

Your Documents, Your Way

MailXstream’s online print-to-mail service lets you process any size print job for routine or business-critical patient communications, using your existing format or layout. You’re in complete control of document composition because we accept your print files exactly as they are. With multiple options for document transmission, MailXstream makes automating your workflow simple and easy.

MailXstream’s compatibility extends to most PDF and postscript files generated on popular computing platforms, including Windows, Macintosh, Linux and Unix.

The Choice of Third-Party Billers

The relationship between third-party billing services and their healthcare customers is also built on trust–trust that invoices will not only be accurate and professional looking, but that they will be delivered on time, according to the service agreement.

Slow billing means a slow remittance cycle, which negatively affects cash flow and daily sales outstanding–something most billing service customers would find unacceptable. Because of its speed, flexibility and ease of use, MailXstream has become a favorite account-management tool of third-party medical billers.

MailXstream enables third-party services to automate their workflow, often within one or two days, to print client invoices, statements, on-demand letters and notices quickly and accurately — even at high print volumes.

Perfect For These Practice-Building Patient Communications

Use the MailXstream online print-to-mail service to affordably market and promote your healthcare business or practice. MailXstream eliminates the time, cost and tedium of manually printing and stuffing envelopes, making it ideal for any size practice that wants to save time and reduce costs, including: general practitioners, specialists, clinics, dental practices, chiropractors, optometrists and other medical service providers. You can prepare and print as many or as few of these practice-building communications as you like:

 

  • Welcome letters–make new patients feel special by thanking them for their business and welcoming them into your practice
  • Business/practice activity notices(such as new address or contact information, new website URL, personnel announcements)–establish and maintain deep connections by keeping patients informed about important practice news, updates and activity
  • Follow-up/reminder letters–these powerful but often overlooked patient communications keep patients and families coming back, while helping ensure the quality and continuity of their care
  • Simple inserts or newsletters–use these simple but effective communication tools, to alert patients to special events, promotional offers or advances in your medical specialty
  • Health-profile reports–with MailXstream, you’ll be ready when insurance companies request copies of these increasingly popular health-screening assessments

And These Mandated Patient Communications

MailXstream equips your healthcare business or practice to remain compliant by creating and sending mandated patient communications, according to regulatory requirements. Examples include:

  • Patient notices and notifications
    • Privacy policy or practices
    • Cobra notices
    • Insurance claim notices
    • Medical information collection and verification notices
    • Data breach notices