- Our Approach
MailXstream setup is extremely simple and can be accomplished remotely with no on-site assistance. More importantly, getting an account set-up and order template ready for production can be accomplished in four easy steps. The entire process, from introduction to production ready, can usually be done in one business day.
1. Quick Introductory Call. To get the ball rolling, just complete a contact request form or call MailXstream at 1-877-365-MAIL (6245) to speak with one our customer service representatives.
2. Review. We’ll discuss your needs, answer any of your questions, and provide details on the MailXstream process. We’ll then set to work addressing your needs and provide you with preliminary pricing information. If you’re interested, we’ll request a sample file and proceed to the next step.
2. Sample Analysis. Once we have a sampling of your documents we’ll perform an analysis to determine compatibility with the MailXstream system. (Note: compatibility is rarely an issue.) From there, we’ll follow-up with you to confirm acceptability and collect information on your order template specifications for your on-going requirements. An order template captures all the details and specifications required to print and mail your documents, including paper type/size, simplex or duplex printing needs, color requirements, outgoing envelope type, and whether or not your mailing should include a reply envelope and cover page. We will also provide a per-piece price and an initial deposit amount.
4. Service Agreement. Next, we’ll forward you or your designated company representative an initial Master Service Agreement for approval and execution (signature). The Master Service Agreement defines the overall contract terms and conditions for using MailXstream. We’ll walk you through the agreement should you have any questions or concerns. Once we receive an executed agreement and initial deposit, we’ll complete the setup process, upload your order template and provide you with all the necessary information to begin using MailXstream.
It’s that Simple! Contact us today to get started!
Wanted to let you know I sent myself a "test" mailer. Got it this morning. It is freakin' awesome. Thank you so much for designing such a cool system!!!
"MailXstream has reduced the time it takes for us to handle mailings from hours to seconds and the MailXstream Team guided us through the entire process to ensure our system was compatible from day one. Highly Recommended!"
"Our company acquired a new business and we needed to quickly take over their billing operations. The bill production was a manual operation. It occurred monthly and involved two days of merging detail and summary statements by hand for each of 2000 accounts, then folding, stuffing, posting, and mailing. It was a tedious task to say the least! The folks at MailXstream were terrific. I called them asking for help only a week before our next billing cycle, sent them some sample files, and they did the rest. This was not a “run-of-the-mill job”. It involved four separate print streams that needed to be merged together. Lastly, they had to add an in-line newsletter to every package. It was a testament to the flexibility and quickness of the MailXstream system and customer service. On billing day, we uploaded the files and watched the process happen. Our bills were automatically merged, sorted, batched, printed, intelligently machine inserted, and mailed. It was a relief to our staff to eliminate the in-house manual effort."
"For clients who generate their variable length print-to-mail in the form of postscript or PDF, MailXstream gives us a means of offering a quick solution and a short setup. Custom project development and programming processes that we normally use are overkill for such projects, and we're glad to have this alternative available. It's quick and simple for all involved, yet meets all of our own production quality standards for speed, project management communication, production interfaces and even provides integrated customer status notifications. MailXstream operates as our IT arm for these projects and handles all aspects of mail-stream processing and preparation, and then bi-passes our own systems and securely routes production-ready mail-streams to our print and mail facility."
"We use a billing platform that is integrated with Crystal Reports for the generation of all customer billing. We provide many clients with electronic billing services, but there are still some who wish to receive their bills in paper form. MailXstream accepts the same format bills that we publish to our e-billing server and then preps and processes them for print-to-mail. It's simple and effective."