- Our Approach
Small and mid-sized insurance companies are in a continuous tug-of-war, between achieving growth–acquiring and retaining more customers–and controlling costs–only investing in tools and technologies that deliver a measurable return.
Such striving is why insurance companies turn to MailXstream’s online print-to-mail service. It’s one of those rare business-process solutions that helps them do both: effectively supporting CRM through personalization, while equipping the whole agency to be more profitable and productive.
From Desktop to Delivery in One Business Day
MailXstream is an online print-to-mail service that lets agents and brokers use existing business processes to create, print and mail insureds’ account documents and correspondence right from a desktop or laptop computer–all in the format or layout your company currently uses. Most print jobs can be processed and delivered to the USPS in a single business day.
Stay on top of account service and management with prompt, accurate processing of essential insured documents such as:
Use It for CRM
Mailxstream also shines as a Customer Relationship Management tool, effectively handling pre-composed, system-generated letters and notices, as well as personalized ad-hoc correspondence that agents write and upload themselves, including:
Your Documents, Your Way
MailXstream puts users in complete control of document composition, because we accept your print files exactly as they are. With multiple options for document transmission, MailXstream makes automating document workflow simple, easy and affordable. It’s like having a state-of-the-art production facility right at employees’ fingertips.
Eliminates Manual Printing and Stuffing
Using your existing business process, MailXstream eliminates the hassle and reduces the cost of printing, folding, stuffing and mailing insured documents in-house.
After following a simple set-up procedure, documents generated on your users’ computers can be uploaded in just minutes, and produced, stamped and delivered to the post office the next business day. No more stamping, metering or inventory management.
In-house technical staff will appreciate MailXstream, too, because its compatibility extends to most PDF and Postscript files generated on popular computing platforms–such as Windows, Macintosh, Linux and Unix.
How Sales and Service Teams Benefit
Increased productivity: MailXstream online print-to-mail service eliminates the need for printing, stuffing, and mailing of insurance documents in-house. This gives agents more time for marketing and prospecting, servicing customers and other business-building activities. With multiple options for document transmission, MailXstream also makes automating document workflow quick, simple and easy.
Cost efficiency: MailXstream provides insurance professionals with a low, all-in-one price that includes: envelopes, printing, inserting and postage, resulting in economies of scale, postal discounts and more.
Ease of use: MailXstream’s friendly interface and seamless operation enable agents and brokers to quickly print and mail insurance documents and policyholder communications. MailXstream accepts your print files exactly as they are, giving users complete control over how documents are composed.
Custom Educational or Promotional Inserts
Reducing costs and ensuring dependable, next-business-day delivery are just two ways MailXstream helps companies grow business and operate more efficiently. Enhancing customer communications–such as including branded educational or promotional inserts with customer account documents–is another.
Simply create your insert as an 8½ x 11 page, save it as a PDF file and upload it. MailXstream will the merge the insert in with your other documents, instantly eliminating concerns about compatibility, pre-printing, shipping and storage.
A True Differentiator
MailXstream printed inserts can help position your business or agency as an industry innovator, by including, with your mailings, supplemental materials that:
Wanted to let you know I sent myself a "test" mailer. Got it this morning. It is freakin' awesome. Thank you so much for designing such a cool system!!!
"MailXstream has reduced the time it takes for us to handle mailings from hours to seconds and the MailXstream Team guided us through the entire process to ensure our system was compatible from day one. Highly Recommended!"
"Our company acquired a new business and we needed to quickly take over their billing operations. The bill production was a manual operation. It occurred monthly and involved two days of merging detail and summary statements by hand for each of 2000 accounts, then folding, stuffing, posting, and mailing. It was a tedious task to say the least! The folks at MailXstream were terrific. I called them asking for help only a week before our next billing cycle, sent them some sample files, and they did the rest. This was not a “run-of-the-mill job”. It involved four separate print streams that needed to be merged together. Lastly, they had to add an in-line newsletter to every package. It was a testament to the flexibility and quickness of the MailXstream system and customer service. On billing day, we uploaded the files and watched the process happen. Our bills were automatically merged, sorted, batched, printed, intelligently machine inserted, and mailed. It was a relief to our staff to eliminate the in-house manual effort."
"For clients who generate their variable length print-to-mail in the form of postscript or PDF, MailXstream gives us a means of offering a quick solution and a short setup. Custom project development and programming processes that we normally use are overkill for such projects, and we're glad to have this alternative available. It's quick and simple for all involved, yet meets all of our own production quality standards for speed, project management communication, production interfaces and even provides integrated customer status notifications. MailXstream operates as our IT arm for these projects and handles all aspects of mail-stream processing and preparation, and then bi-passes our own systems and securely routes production-ready mail-streams to our print and mail facility."
"We use a billing platform that is integrated with Crystal Reports for the generation of all customer billing. We provide many clients with electronic billing services, but there are still some who wish to receive their bills in paper form. MailXstream accepts the same format bills that we publish to our e-billing server and then preps and processes them for print-to-mail. It's simple and effective."